Privacy policy

At Ozopaw, your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and purchase our products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Products purchased, order history, and delivery preferences.

  • Technical Information: IP address, browser type, device information, and cookies to improve user experience.

  • Communication Data: Information you provide when contacting us via email, chat, or forms.

2. How We Use Your Information

We use the collected information for purposes such as:

  • Processing and delivering your orders.

  • Improving our website, products, and services.

  • Sending updates, promotional offers, and newsletters (only if you opt-in).

  • Responding to inquiries and providing customer support.

  • Complying with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information with trusted third parties for:

  • Payment Processing: To securely complete your transactions.

  • Shipping Partners: To deliver your orders efficiently.

  • Service Providers: For analytics, website hosting, and marketing support.

  • Legal Obligations: If required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, save preferences, and provide personalized content. You can manage or disable cookies through your browser settings.

5. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt out of marketing communications anytime by clicking “unsubscribe” or contacting us directly.

7. Children’s Privacy

Ozopaw does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal data from a child, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or industry practices. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ozopaw Customer Support
📧 Email: contact@ozopaw.in
📞 Phone: +91 7982286758
📍 Address: Gali No. 5, Shop No. 55, Main Market, Sant Nagar, Burari, Delhi - 110084, India